If you are not completely satisfied with your purchase, you may return your purchase within 30 days. Please use the form on the Contact Us page for more information.
If you purchased with a credit card, the original purchase amount, less shipping (flat fee of $45), will be credited to your credit card. If you purchased by check or money order, a refund check will be mailed to the billing address on your order.
Returns are accepted in the original box with all original packing material, manuals, and warranty cards.
You are responsible for return shipping costs. We recommend you insure your return shipment. We cannot be held responsible for items we do not receive.
All returns must be in new condition. We cannot issue refunds for watches that show signs of use.
We cannot accept modified watches for credit. If links are added or removed from the bracelet we cannot accept the watch for return.
The conditions for a valid return from the customer are :
- Damaged – the product packaging and/or product itself is damaged during delivery.
- Defective – the product does not function as promised and stated.
- Wrong item – wrong product is being delivered to the customer.
- Missing parts – the product is not complete or what is delivered does not match the “what’s in the box” description.
Invalid conditions are:
- Does not fit as expected.
- Change of mind.