This Policy is to safeguard the interest of Spectre Time as well as its Payment Gateway Providers Only when buying from Spectre-Time.com official website.
This policy has been put in place in order to protect the interest of Spectre Time, due to chargebacks as well as payment gateway fee for customers who have decided to cancel their pre-order(s) after 60 days of placing an order.
- A partial refund will be given as Spectre Time will have to cover for payment gateway fee.
- Fee will vary as Paypal and Stripe charge different rates.
All pre-orders require full payment at the time the pre-order is placed. If the customer wishes to change or cancel their pre-order before shipment, we will refund the full amount paid if the cancellation is within the 60-day period. We reserve the right to cancel any orders for any reason at any time. If we need to cancel an order we will email the customer, but are under no obligation to obtain permission or acknowledgement, prior to cancellation.We reserve the right to change our prices at any time. Sets, and other products that we assemble, do not have a guaranteed pre-order price. If a price increase occurs we will notify you via email. If we do not receive a response we will cancel your order, refunding the full amount paid.Communication is very important to us; please contact us if you have any questions.