Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Please refer to our Shipping & Delivery page for more information on delivery charges.

Which payment methods are accepted in the Online Shop?

We accept both Credit and Debit cards, Paypal and Apple Pay.

How long will delivery take?

Please refer to our Shipping & Delivery page for more information on delivery timings.

How secure is shopping in the Online Shop? Is my data protected?

The online shop uses a 256-bit encryption on all data as soon as you visit the site. The lock icon on the address bar indicates this. Your data is safe and secure.

What exactly happens after ordering?

You will be sent an invoice via email and it will take anywhere between 1-3 business days to process your order and have it shipped. The tracking code will be sent to you once the item has been marked as completed and shipped.

Do I receive an invoice for my order?

Yes. All invoices will be sent via email once you have made a purchase.

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